Interview Day on 6st

Naree
140.1
Interview day on 6st
On Thursday 28 June, 2007. I and my friends had a chance to do some interviews with 4 businesses around Whole food area and 6st. It was raining when we went to 6st. I, Ziad and Song(I think). We were the same group. Ziad was late,so when we met him I explained about all the process to him. He did a good job in the end. Song, he was friendly and he helped me and Ziad a lot. He also did a good job.
The 2 stores that quite interesting were Mecca Gym and REI. The Mecca Gym is in the 3 floor of the building. (we almost couldn't find the entrance) We went to the front door of this business, we met 2 cute girls there. First of all, We introduced ourself (myself and friends)
I said, "Hi, we are from TIEP my name is Naree and my friends are Ziad and Song."
The girl said, " Hi, May I help you today? My name is Callie"
I said, " We would like to do some interview your business, Do you have a few minutes for us?"
She said, " Yes, sure"
Then, we started the first question.
I asked," What do you think about your work environment?"
She answer, " I really like it, they take a good care of me and they are friendly. My boss and my coworker are nice and we talk everytime.
I asked, " HOw long do you work here? and Do you think it will be the long term employment"
She said, " I had been working here for 3 years ago and I think I will be here in long term because I really love my job and happy with my job right now. "
Ziad asked, "What does your bussiness the make difference from another gyms."
She said, "We had been open for 7 years. We have a lot of experience and bigger then Pure austin gym. Also, we are populer because we have a great spa."
Ziad said, " Wow...And What kind of the brands do you have."
She said, " Massage, work out items, shower room, landry room, locker room, and the most popular is spa room.
I asked," HOw about the custimer base"
She said," We got 500-600 customers now and they all living in the town such as housewife, working women and men, and walk in customers."
I asked, " Do you have the customers complaints."
She said, " Yes, they complained about the noisy from gym. The manager usually call or talk face to face to explain to them.
Ziad, " HOw about employee complaints?"
She said, " No, I think everything is ok?"
I asked," Do you have Qualification?"
She said, "I can explain some ..for example, gym trainer and spa trainer muct have 2 years experience at least.
I asked, " What the relationship between you and your boss?"
She said, " We are very close and the boss is the owner. She stay here all day, so when we get the problem she always help me all the times."
I asked, "Last qusation, What do you like the best and worst of this business?"
She said," I like to work with my coworker and my boos and I get free spa sevice everyday. The worst is..sometimes I has to be professional mood. It make me not relax."
I was thinking she is lucky that she can get the free spa every day..wow I want too. Then, we said thank you and said good bye...We went to REI and we met Kristi. She had talked with us for 5 mintes because she was busy. However, she was so nice with us and gave us the good information. We started from introduced ourself and asked her the first question. What do you think about your work environment?
She said, " It is relaxing because everybody can wear short and T-shirt everyday, and everybody are equal."
She was working at REI for 10 years, but she explained that she worked at this location since november 2006. We asked about competition.
She said, " We sale everythings about muscle sport because we are muscle store not team sport store (such as biking stuff, camping stuff, ski and snow board stuff). Morover, we have many kind of brand name for customer." She tried to explain that her store was so poppular, and have many expensive brand name stuffs. We asked about customer base?
She said, " Her customer base are mid 30- upper class because everbody our store."
I saked, " Can you tell me about feed back fo the customer?"
She said, " We have feed back box for customer complain and we will sent the the email or call back around 1-3 weeks."
I aksed, " HOw about customer complaint?"
She sadi, " They complain about working schedule because many times they have to work on weekend and holidays."
My friends asked, " Can you explain the relationship between you, you boss and you coworkers?"
She said, " We work, play, do some activites, and party together after working. Sometimes, we do activities with another employee that come from another cities because we have almost 50 locations around US."
I asked, " What is the best and the worst part of working here?"
She said," The best is coworker and the worst is schedule.
We said thank you and we asked her to walk around to check the store out. And we left. We was talking about her store and I thought I will be back to buy some stuff there.

Mecca gym; www.meccagymandspa.com
REI; www.rei.com